1. Introduction
Thank you for choosing Rodeo for your software-as-a-service needs. This policy outlines our guidelines regarding refunds for our subscription plans. By using our services, you agree to the terms of this policy.
2. No Returns Policy
As a provider of digital services, we do not offer refunds for any Rodeo subscription once a billing period has started. This policy is in place due to the intangible and irreversible nature of our software services.
3. Commitment to Customer Satisfaction
While we do not offer refunds, we are committed to delivering a high-quality product and ensuring customer satisfaction. If you encounter any issues, need technical support, or have questions about our services, please contact our support team at collab@withrodeo.com. We're here to assist you promptly and address any concerns - including revisions or adjustments if delivered content doesn't align with your brand and expectations.
4. Cancellation of Subscriptions
If you're on a recurring billing plan, you can cancel your subscription at any time from your account settings. Cancelling prevents future charges but does not entitle you to a refund for previous payments already billed.
5. Subscription Renewal and Billing
For customers on a recurring billing plan, subscription fees are automatically billed at the intervals specified in your subscription plan. If you wish to modify your subscription, you can do so through your Rodeo account or by contacting our support team.
6. Changes to This Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Changes take effect immediately upon posting the updated policy on this page. Please review this policy periodically to stay informed of any changes.
7. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at keegan@mcjventure.com, or write to:
Keegan Jones
MCJ Ventures
230 Perry Rd
Plainfield, IN 46168
United States
8. Conclusion
By using Rodeo, you acknowledge that you have read and understood this Refund Policy and agree to its terms. If you do not agree with any part of this policy, we recommend not using our services.